11 Jobs in Fort Lauderdale, FL
Hotwire Communications is Hiring a Concierge Near Fort Lauderdale, FL
Job Details
Description
The New Property Launch Concierge is responsible for ensuring the home-based technology needs of clients within new launch properties, by conducting in-home, in-person surveys at assigned properties as well as recommending additional services based on customer’s needs or desires within an assigned local territory.
RESPONSIBILITIES :
- Ensure new property launch customers are receiving bulk services and review existing services to suggest upgrades or additional products such as security and home automation.
- Obtain orders or contracts for services that will be paid by the client or customer.
- Attend and be regularly engaged on-site in customers’ homes and other community-based locations.
- Identify upselling opportunities by targeting residential prospects in assigned community events, evaluating their needs, and selling solutions for those needs.
- Participate in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities.
- Provide feedback to enhance sales processes.
- Maintain quality service by selling appropriate solutions in keeping with Company’s standards and identified revenue and penetration objectives.
- Maintain product and technical knowledge by engaging in group discussions, attending weekly sales meetings, and educational workshops;
reviewing professional publications; establishing personal relationships and embracing best practices.
Other duties as required or assigned.
MINIMUM QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
- Customer service experience along with a working understanding of VOIP, LAN, TCP / IP, Alcatel, Cisco, ZTE, Video on Demand, Fiber Optics and IPTV
- Working knowledge of related disciplines in customer support operations, i.e. Launch Operations, Call Center, Field Operations, Telecommunications and Network Operations.
- Previous technical support roles with sales or upgrading opportunities.
- Passion for technology and home automation
- Previous technical support roles with sales or upgrading opportunities.
- Must have active clean, non-restricted, state issued driver’s license in assigned state.
BENEFITS :
Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed internet, cable, phone, and security service.
As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with :
- Comprehensive Healthcare / Dental / Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts
- Employee Referral Bonuses
- Exclusive Entertainment Discounts / Perks
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Last updated : 2024-04-27
Job Summary
Full Time
$31k-40k (estimate)
04/28/2024
07/26/2024
hotwiremail.com
Seattle, WA
50 - 100
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The job skills required for Concierge include Customer Service, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
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Concierges provide excellent customer service to all hotel guests throughout their stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
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Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
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A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
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Step 3: View the best colleges and universities for Concierge.
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